I want you to be happy with your order. Please contact me if there is a problem. Problems just exist to be solved. In some cases this might take a little time, especially if a parcel got lost in the mail.
You have the right to cancel this contract within fourteen days without specification of reasons. The deadline is fourteen days counting from the day when you or a third person acting on your behalf have taken possession of the goods. To cancel the contract you have to notify me, Catrin Maier, Cat's Wire, Ulrichstr. 43, 73033 Göppingen, Germany, email@example.com, through a letter or an e-mail sent off in time before the deadline runs out.
If you cancel this contract, I'll have to refund all payments that I received from you, including shipping costs (not counting extra shipping costs if you choose a different way of shipping), within fourteen days, counting from the day the notification about the cancelled contract reaches me. Refunds will be in the same currency as used for the original transaction unless agreed upon otherwise.
I can refuse the refund until I received the goods or proof that the goods have been sent back.
You have to send the goods back to me within fourteen days counting from the day I have been notified about cancellation of the contract.
You are responsible for the shipping costs.